Alisa Brown
Customer Success Executive Manager, Public Library
Alisa Brown is a Customer Success Executive Manager who spent 36 years with Baker & Taylor before joining Follett Content in December 2025. She works with public libraries to help them get the most from their technology and simplify daily workflows, partnering with library leaders to support their goals, improve staff and patron experiences, and find practical solutions to everyday challenges.
Alisa enjoys building strong relationships and helping libraries better serve their communities.