Books and Services for Public Libraries

Books Patrons Want.
On Time.
As Promised.

Follett Content helps public libraries quickly deliver the titles their communities want – with deep inventory, shelf-ready processing, durable FollettBound® editions built to last, and responsive support from a time-tested and trusted library partner.

Public Librarians
Love Follett Content!

Don't just take our word for it.
OUR PROMISE

Providing reliability, speed, and confidence

Order the way your library already works, for readers of every age.

SERVICE QUALITY MATTERS

When vendors can't fulfill expectations...

Your community feels it.

Library teams are juggling more than ever: keeping the collection strong, serving patrons, watching the budget, and maintaining programming. Meanwhile, vendor capacity, fulfillment, and service quality are in flux.

Reliable fulfillment takes that worry off your plate. Orders arrive as expected, patrons stay happy, staff stay productive, budgets stay on track, and your library keeps the community's trust.

Empty wooden bookshelf stands between rows of filled bookshelves in a public library with a woman reading on the left and two men using computers on the right.
SERVICE QUALITY GUARANTEED

Follett Content delivers

One partner for books, fulfillment, and the work beyond the shelves.

Books that arrive on time and as promised, workflows that run quietly in the background, and shelves stocked with what your community wants, when they want it  so your team can stop chasing vendors and get back to serving readers.

Get Peace of Mind  Ready to Onboard

THE FOLLETT DIFFERENCE

Trusted by Schools and Libraries for 150 years

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150+ Years

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3.7 million+ In-Stock Print Books

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98% Fulfillment Rate

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18,000+ Publishers and Partners

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50,000+ Items Processed Daily

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5-Day Shipping

HOW IT WORKS

Guided from onboarding to set-up and beyond

Follett Content pairs your library with a dedicated Customer Success Manager who captures your requirements, configures your account, coordinates behind-the-scenes setup, and stays with you after launch.

Find out what your timeline could look like.

Start the Conversation

Librarians are talking

Melanie Weigel, Forsyth Public Library Director

Like many public libraries, we suddenly found ourselves needing to replace a longtime book vendor. Having worked with Follett Content as a school librarian, I knew they’d be a solid option...answering every question and setting our custom processing setup in just one day.”

Angelica Masser, Head of Youth Services, Pottstown Regional Public Library

We've been loving working with you and Follett! Ordering is super easy and seamless, and all of our books are shipped out very quickly. We also enjoy the quality of your products — the books last much longer than our previous vendors!”

Melanie Bruchet, Assistant Director, Mahwah Public Library

We are thrilled to start receiving materials from our first large-scale Follett orders, and only a week and a half after placing them! Follett has been so easy to work with, and we look forward to seeing all of the new and exciting features...to help public libraries succeed.”

INTEGRATIONS THAT FIT YOUR WORKFLOW

Technology that meets you where you work

Follett Content integrations that fit into how your library already orders, so your team saves time.

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ILS Integrations to Fit Your Workflow

Polaris, Sierra, SirsiDynix, Koha

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SERVICES

Shelf-ready to your exact specifications

You need books that go straight from the box to the shelf. Follett Content offers full MARC records matched to your ILS, custom labels, protective coverings, and RFID – all cataloged and processed to your specifications and delivered ready to circulate.

Download Specs Form

Hand holding a book with barcode and label amid other stacked library books, MARC Record Sheets and a Follett Content sample invoice on the table.
SHOP BY COLLECTION

Titles and collections for every reader you serve

From new releases to durable rebinds and early learning bundles, explore the products that keep your shelves full and your community reading.

RESOURCES AND INSIGHTS

Public library resources

Insights, tools, and updates to help your library stay a step ahead and serve its community better.

CONTACT US

We'd love to hear from you 

We’re excited to partner with public libraries like yours to support librarians and communities by offering diverse content for patrons of all ages. 

Have questions or need help getting started? Fill out the form and a member of our team will reach out to explore how we can support your goals.

Meet your Follett Content team

Marie Franklin

Marie Franklin

Director of Customer Success

Fred Harvey

Fred Harvey

Director, Regional Sales

Jean Johnson

Jean Johnson

Sr. Business Development Executive

Trisha Vreeman

Trisha Vreeman

Director, Custom Library

Vicki Doherty

Vicki Doherty

Customer Success Executive Manager

Alisa Brown

Alisa Brown

Customer Success Executive Manager

Alisa Brown

Tam Crumley

Customer Success Manager

PUBLIC LIBRARY FAQ

Questions public libraries
are asking

Whether you're comparing vendors, placing your first order, or looking to get more from your current setup, here are straightforward answers to what public libraries ask most, from cataloging and fulfillment to durability, collections, and support.